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Key Benefits of Electronic Queue Management System


Reduces customer wait and service time by 50%

Increases Customer Satisfaction by 30%

Eliminates irregular and haphazard queuing

Ensures seamless customer journey & experience

Optimizes Staff Performance & Productivity

Centrally controllable and easy to use

Seamlessly fuses all components of your QMS

Measures KPIs and drives operational efficiency

We are
Market
Heroes

20 years market presence, makes us reliable partner for your IT needs. We are now introducing ourselves to Montenegrin market seeking new ventures. We always listen to the customer and present the best possible solution. By using the most advanced technologies and tools we can assure fast prototyping and timely delivery.

Our Work


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What we do

Enterprise Virtual Queue Management System


Turnkey solution to manage customer flow
A complete system that caters to diverse queuing needs from a basic queuing system to a sophisticated, multi branch, multi-region enterprise solutions. Our queue management system allows customers and visitors to enter a queue by taking a ticket via different channels such as Self Service Ticketing Kiosk, Web Ticketing, Mobile App and Online Appointment.

KEY FEATURES:
- Allows you to customize your settings
- Integrates with different platforms
- Predictive Analysis & Customer Journey Mapping
- Provides performance insights via reports and dashboards
- Enables you to engage waiting customers with digital signage
- Create your own solution-choose from fundamental and optional features

Linear Queuing System



Single Queue for a shorter wait
This ticketless, single line queuing system is a cost effective way to manage queues in the fairest and fastest way at retail and pharmacy check-outs. When there are electronic linear queues, customers are treated on a first come, first served basis, which feels quicker. As customers reach the front, they are called to the next available counter when the teller presses a button.



KEY FEATURES:
- Best for short transactions
- Easy to install and deploy
- Wait times less than multiple queues
- Customers served on first come, first served basis

Mobile Queuing System



The Platform for Mobile Revolution
Take a step forward with our queuing app, Jednome. This take-a ticket solution eliminates crowded service areas and optimizes customer flow by allowing customers to join a queue before they arrive. Enable customers to choose their nearest branch, take a ticket with a simple mobile app, and join the queue when it’s their turn.



KEY FEATURES:
- Assign ticket numbers using a smart phone
- Provides directions to the nearest branch
- App shows alerts once your number is up!
- Book Online Appointments
- SMS Notifications
- Application Notifications

Contact Us

JEDNO.ME

Adress: Citi Kvart

Country: Montenegro - Europe

E-mail: info@jedno.me



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